FAQ

  1. Are the wigs synthetic or human hair?

We offer a high quality of  synthetic hair wigs. Please refer to the product description for more information on the material of each wig.

  1. Can I style the wigs with heat tools?

Synthetic wigs should not be exposed to high temperatures as they may melt or become damaged. Please refer to the care instructions provided with each wig.

  1. Are the wigs adjustable?

Yes, our wigs feature adjustable straps and combs to ensure a comfortable and secure fit. Please refer to the product description for more information on the specific features of each wig.

  1. Do you offer wig customization services?

At this time, we do not offer wig customization services. However, please feel free to contact us if you have any specific requests or questions about our wigs.

  1. Do you offer wig accessories such as wig glue and wig caps?

Yes, we offer a range of wig accessories including wig glue, wig caps, and wig stands. Please check our website for more details and product options.

  1. How long does shipping take?

Shipping times may vary depending on your location and the shipping method selected. Please refer to our Shipping & Delivery page for more information.

  1. What is your return policy?

We accept returns within 14 days of receipt of your order, as long as the product is in its original condition and packaging. Please refer to our Return Policy page for more information on the process and eligibility.

  1. How can I contact customer service?

You can reach our customer service team via email or through the contact form on our website. We strive to respond to all inquiries within 24 hours.